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Privacy Policy

Last updated: December 17, 2024This Privacy Policy describes how CA Pool Pros (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://www.capoolpros.com/ (the “Site”) or otherwise communicate with us (collectively, the “Services”). By using the Services, you agree to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Please check this page periodically for any updates.

2. How We Collect and Use Your Personal Information

We collect personal information directly from you, automatically through cookies, and from third parties, as described below:

Information We Collect Directly From You

Basic contact details (name, address, phone number, email)Order information (billing and shipping address, payment confirmation)Account information (username, password)Customer support information (any communications you send us)Service information (specific details about the pool services requested)

Information We Collect Through Cookies

We automatically collect usage data through cookies and similar technologies. This includes information such as IP address, browser type, device type, and interaction with our website.

3. How We Use Your Personal Information

We use your personal information for the following purposes:

Providing Services: To fulfill your service requests and manage your account.Marketing & Communication: We may use your information to send you promotional materials or service-related updates.Security & Fraud Prevention: To protect our website and prevent fraud.

4. How We Disclose Personal Information

We may disclose your personal information to third parties for the following reasons:

Vendors and Service Providers: Such as payment processors, fulfillment partners, and customer support services.Business Transactions: In the event of a merger, acquisition, or sale of business assets.Legal Compliance: To comply with legal obligations or protect our rights.

5. Cookies

We use cookies to improve user experience and gather information about interactions with the Services. You can manage cookie preferences via your browser settings. For more details, refer to our Cookie Policy.

6. Your Data Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

Access: Request access to the personal data we hold about you.Deletion: Request that we delete your personal data.Correction: Request that we correct any inaccurate personal data.Opt-Out: Opt-out of marketing communications or targeted ads.

If you would like to exercise any of these rights, please contact us using the details below.

7. Children’s Privacy

Our services are not intended for children under 16, and we do not knowingly collect information from children. If we learn that a child under 16 has provided us with personal information, we will take steps to delete it.

8. Security of Your Information

We use reasonable security measures to protect your personal information. However, no system is entirely secure, and we cannot guarantee the complete security of your data.